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An Introduction to CRM


Customer Relationship Management, or CRM for short, is a strategy to improve how you manage relationships with customers and potential customers.

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8 Tips to Measure the Success of Your Email Marketing Campaigns


Hit send and your work as an email marketer is done. Wrong! It’s afterwards that the real work begins…

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Five Tips to Boost CRM User Adoption


For any CRM system to be considered a success it must meet the needs of the end user and in this post we’ve listed our top 5 recommendations for ensuring user acceptance.

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4 Tips for Writing Great Email Subject Lines


Just as writing great headlines can attract more readers to your story, a well written email subject line can increase the number of subscribers who will actually open your email messages. View our top tips!

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Microsoft Dynamics CRM Flows: Email Marketing Made Easy


Microsoft Dynamics CRM workflows are an amazing tool. They allow for simple, or complex automation of tasks within Dynamics CRM that can make an incredible difference to an organisation. Once they’re established, they will work away in the background, completing tasks whilst you concentrate your efforts on other things.

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3 Ways to Integrate Your Sponsors into Your Loyalty Program


So your club is on the front edge of fan engagement and installed a loyalty program for your ardent supporters. Congratulations, this is a great step in rewarding your fans, while hoping to nudge their behaviors and capturing some key data for your marketing, operational or ticket sales efforts.

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Loyalty Programs: A Win-Win for Businesses and Customers?


It seems that everywhere you turn, businesses are offering you opportunities to join their loyalty programs. As we know from personal experience, the benefits of joining these programs often outweigh the negatives.

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Five Reasons to Choose Microsoft Dynamics CRM


Microsoft Dynamics is a highly flexible application that will fit your unique business requirements. It was a difficult choice, but view our five reasons you should choose Microsoft Dynamics as your CRM solution.

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6 summer signings for the marketing department


We love our friends in the visitor attractions industry and from many sports from cricket to American Football, but right now it’s football we’re getting excited about as we await the start of the 2015/16 season and the last flurry of summer spending. This got us thinking… what signings can we make in the marketing department to help us as we head forward into the new season?

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What makes Dynamics CRM so great?


A guest blog entry by Dynamics Feed. As we all settle into the new 2015 Spring Wave update to CRM, we thought it would be good to look back to see how CRM 2015 has brought Microsoft Dynamics’ sales and marketing solution on from CRM 2013.

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