A guest blog entry by Dynamics Feed. As we all settle into the new 2015 Spring Wave update to CRM, we thought it would be good to look back to see how CRM 2015 has brought Microsoft Dynamics’ sales and marketing solution on from CRM 2013.
For years, the key goals of CRM in sport and leisure have been
focused on the usual suspects… corporate sales increases,
increased attendance, fan loyalty, cost reduction and profit
improvement. The income target is usually developed from
an anticipated increase in B2B and B2C expenditure arising
from improved, data driven, targeted sales and marketing
As we all know Customer Relationship Management (CRM) is the given name to a well-known business & management approach that has had millions of words written about it and many organisations attempt it...